Lila Maria Kaban

Linking transformational leadership and employee commitment: intervening role of work-life balance and workplace social support

• Authors Details :  
• Lila Maria Kaban,  
• Ritchie Wimko

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Family businesses must harness the full potential of their human resources and maintain employee loyalty to achieve the companies’ objectives effectively. This study examines the influence of transformational leadership on employee commitment through work-life balance and workplace social support. The research was conducted from August to December 2023 using an online questionnaire distributed to employees in a family firm in Medan, Indonesia. The data were then analyzed using PLS-SEM. The results show that transformational leadership significantly effects employee commitment, work-life balance, and workplace social support. However, although workplace social support mediates the relationship between transformational leadership and employee commitment, work-life balance fails to do so. It was also found that work-life balance has no direct influence on employee commitment. Using an IPMA analysis, this study highlights the importance of transformational leadership and workplace social support in the family business environment. Transformational leadership has also been shown to have the best performance and effect on employee commitment. Managers should prioritize these aspects to reduce employees’ stress levels, improve psychological well-being, and increase job satisfaction, leading to a more committed, high-performance workforce.

Article Subject Details

• Business management
• General management
• Human resource management
• Management Research
• Operation management

Article Keywords Details

• employee loyalty
• Business leadership
• Employee well-being
• Family company
• Human capital

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